Reactive Maintenance

Main-PRO provides a professional and comprehensive reactive maintenance service using a directly employed team of multi-skilled operatives.

The service is provided 24 hours a day, every day of the year, covering day to day maintenance and also giving you the security of a response for your Out of Hours emergencies. With a high tech system of engineer’s diary and excellent communications between the engineers, customer and our dedicated helpdesk you can be assured of an efficient and reliable reactive service.

We provide an ‘All Trades’ service for our customers providing access to a full range of services. We have directly employed plumbers, electricians, joiners, decorators, roofers and bricklayers, in addition to other specialist services.

Our operatives wear company uniform and drive liveried vehicles. They present all our customers with identification for security. All operatives are skilled at completing the jobs with the minimum of disruption to your staff and residents.

Customer care, response and right first time policies are measured to ensure you get the highest standard of service.

We take pride in the service we provide and make sure that we go the extra mile to limit the damage or effect of an emergency to your property and the people therein.

Our philosophy is that we don’t repair buildings, we resolve people’s problems within the property.