Terms & Conditions


These conditions apply to all orders which we, Main-Pro, accept from you, our customer.

References to Your order, refer to the quotation set out and accepted by you or any other order given by you accepted by us.

The work, refer to the services to be carried out by us and so far as applicable to any goods to be supplied by us pursuant to your order.

Any quotations set out may only be accepted within 13 weeks of its date.

Our Obligation

We will carry out the work specified in your order in a good and workmanlike manner and where appropriate supply goods and materials of a reasonable quality.


To enable us to carry out our obligation you must ensure that we have access to your premises at all times our agents or employees have a safe and suitable working area light, water and electricity are available free of charge.


We will normally accept minor variations to your order after acceptance.

We reserve the right to charge extra for the cost of any variations requested by you.


We will carry out our obligation as soon as possible after acceptance of your order.

Unless specifically agreed performance times are approximate only and we will not be liable for any delays in the commencement of or completion of our work


You should inspect our work on completion and if no complaint has been received by us with 14 days you will be deemed to have accepted the work

If there is any complaint you will allow us to inspect the work


The price will be as specified in our order or if none our standard price for the work carried out.

Any estimate given by us is given in good faith on the basis of the information available to us at the time but is not a binding price.

All prices are subject to the addition of VAT.


We will invoice you on completion of the work

If the work is carried out over a period of more than one month then we reserve the right to send an invoice at the end of each month

All invoices are payable 30 days after the date of the invoice

The Late Payment of Commercial Debts (Interest) Act 1998 applies to all unpaid invoices.


We will not be liable for any failure to carry out the work due to circumstances beyond our control including (without prejudice to the generality) acts of God, war, strikes, lockout or other labour disputes, fire, flood, drought, breakdown of plant and inability to secure labour, materials or supplies.

If any of our work is not in accordance with your order then at our discretion we may re-do that work or refund the price of the defective work.

Under no circumstances will we be liable for loss of profit or any indirect or consequential loss, damage or expense caused by any breach of contract, negligence or breach of duty by us.

You will indemnify us for any damages, penalties, costs and expenses incurred by us as a result of a breach of your obligations under these conditions.


We may cancel your order or suspend further work under it if:

  • Any money payable by you to us is overdue
  • You commit any breach of the terms of the order
  • We receive what we consider to be an adverse credit reference on you
  • You become insolvent or we reasonably apprehend that you may become insolvent

If an order is cancelled by us we shall be entitled to be paid for all work carried out by us up to the date of cancellation.

Dispute Resolution

Any dispute arising under or in connection with any order may at our discretion be referred to arbitration by a single arbitrator appointed by agreement or (in default) nominated on our request by our solicitors.